Privacy notice for metrogaragedoors.co.nz

This notice explains how and when metrogaragedoors.co.nz collects personal information, what we do with it and your right to see or change it.

Purpose

The purpose of this privacy notice is to let users of metrogaragedoors.co.nz (the ‘site’) know when we collect personal information and what we do with it.

We do not use, share or transfer personal information in connection with the site except as set out in this notice, or as otherwise set out somewhere on the site (including in terms linking to the site).

Use of personal information

We will only use personal information provided to us for the purpose of:

  • administering, evaluating and improving our business

  • improving our services

  • responding to your feedback and information provided in forms

 

Sharing your personal information

You may choose to share personal information with us when you:

  • give feedback

  • complete contact forms

  • call us by phone

  • contacting us by email

 

Feedback is important to us and is used to evaluate and improve the site and business.

Enquiry/feedback forms

If you submit an enquiry or feedback form to us, it will be sent to an appropriate staff member.

We may pass on relevant content from that form to other people within Metro Garage Doors who are participating in the particular project or consultation that the form relates to. This could include your email address and other identifying information.

Storage and deletion of information

If you provide personal information, it is held securely by Metro Garage Doors and will be retained for 10 years or until we deem the information no longer needed.

It may be shared with third-party contractors to the extent necessary for them to work on the site, or to work on special projects with us.

Personal information is not made available to the public. Unless required by law, we will not disclose the names or email addresses of individuals who engage our services or provide feedback to us unless prior permission has been provided in writing.

Statistical information and cookies

Statistical information collected

We use Google Universal Analytics to collect statistical information about your visit to help us improve the site. This information is aggregated and does not identify you personally. It includes:

  • your IP address

  • the search terms you used

  • the pages you visited on our site and the links you clicked on

  • the date and time you visited the site

  • the referring site (if any) from which you clicked through to this site

  • your operating system, for example Windows, MacOS

  • the type of web browser you use, such as Chrome, Internet Explorer or Mozilla Firefox

  • other things like your screen resolution and the language setting of your browser.

Use of statistical information

The statistical information referred to above can be viewed by site administrators and certain other Metro Garage Doors staff.

How Google uses data when you use their partners’ sites or apps(external link)

Cookies

This site generates persistent session cookies (that is, they have an expiry date and are removed on that date) for the purpose of monitoring site usage.

The cookies do not collect personal information. You can disable them or clear them out of your web browser without affecting your ability to use the site.

Access and correct your personal information.

Your rights

Under the Privacy Act 2020, you have the right to access and ask us to correct any personal information you have provided to us.

Contact us if:

  • you would like to access or change your personal information Metro Garage Doors has stored.

  • you have any concerns regarding your privacy.

Metro Garage Doors may require proof of your identity before being able to provide you with any personal information.

Privacy Officer contact details

The Privacy Officer
Metro Garage Doors
PO Box 76593
Manukau City
Phone: +64 9 2636608
Email: chris@metrogaragedoors.co.nz

If you have a privacy complaint about Metro Garage Doors

If you have any concerns about how Metro Garage Doors manages your personal information, you may contact the Metro Garage Doors Privacy Officer with the details above.

If you are not satisfied with our response to any privacy-related concern you may have, you can contact the Privacy Commissioner and make a privacy complaint.